Support
Need help? Find the right resources below. For product-specific issues, reach out to the relevant product support team directly for the fastest response.
Product Support
Promptr
AI prompt management platform
General Inquiries
For questions about MC375 Ventures consulting services, business partnerships, or anything not related to a specific product, use our contact form or reach out directly.
Frequently Asked Questions
How do I report a bug or issue?
For product-specific bugs, contact the relevant product support team listed above. Include a detailed description of the issue, steps to reproduce it, and any relevant screenshots.
How do I request a feature?
We love hearing from our users. Send feature requests to the product support email or use the contact form for general suggestions.
How do I delete my account or data?
To request account deletion or data removal, email privacy@mc375.com with your request. We will process it within 30 days in accordance with our Privacy Policy.
What is your response time?
We aim to respond to all support inquiries within 1–2 business days. Critical issues are prioritized.